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@Exohelpdesk
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EXO Help Desk Support System is designed for team collaboration to resolve issues efficiently and to improve productivity of agents. It’s not only for sending replies but also for control access, visual analytics, real-time monitoring and updates, status tracking, service level management, etc. in EXO Help Desk software, ticket filtration is based on specific properties. So, the agent can handle the most prioritized ticket from front and center.
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